Privacy Policy

1. Introduction

Welcome to iClick Electronics ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in various ways, including:

2.1 Personal Data

• Name and contact information (email address, phone number)
• Billing and shipping addresses
• Payment information (processed securely through third-party providers)
• Account credentials

2.2 Automatically Collected Data

• IP address and browser type
• Device information and identifiers
• Usage data and browsing patterns
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Providing customer support and responding to inquiries
• Sending promotional communications (with your consent)
• Improving our website and services
• Complying with legal obligations
• Detecting and preventing fraud

4. GDPR Compliance (European Users)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

• Right to Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request limitation of data processing
• Right to Data Portability: You can request transfer of your data
• Right to Object: You can object to processing of your personal data

5. CCPA Compliance (California Users)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights:

• Right to Know: You can request disclosure of personal information collected
• Right to Delete: You can request deletion of personal information
• Right to Opt-Out: You can opt-out of the sale of personal information
• Right to Non-Discrimination: You cannot be discriminated against for exercising these rights

We do not sell personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. Types of cookies we use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements

8. Third-Party Services

We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: